Refund policy

Return & Refund Policy

At LockerMX, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help.

Return Eligibility

• Return requests must be made within 5 business days of receiving your order.
• Returned items must be unused, unworn, in their original condition, and include all original packaging and tags.
• Items that have been worn, damaged, altered, or are missing original packaging may not qualify for a refund.

Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Final sale or clearance items
• Personalized or customized products
• Products marked as non-returnable

Refund Process

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method. Depending on your financial institution, refunds may take several business days to appear.

Return Shipping

Customers are responsible for return shipping costs unless the return is the result of our error or a defective product.

Contact Us

If you have any questions regarding returns or refunds, please contact us before returning your item.

LockerMX
2110 W Slaughter Ln, Ste 107-101
Austin, TX 78744

Email: lockermx@protonmail.com

Phone: (512) 856-1068